Are your pieces handmade?

Yes! Each piece is either hand-thrown, hand-built, or plaster-casted as well as hand-painted by me! A lot of time and effort goes into each piece.

 

Are your pieces food/dishwasher safe?

Unless otherwise noted with the pieces description, all of my pieces are food and water safe! It is also safe to put in the dishwasher, but I would recommend hand washing for longer lasting quality.

 

Why are your pieces priced the way they are?

I price my pieces based on the craftsmanship involved and the materials used. More intricate designs or pieces with additional details require more time and expertise, which is reflected in their pricing. This ensures that each piece is not only fairly priced but also represents its true value in terms of creativity, quality, and the effort invested in its creation!

 

How do you handle shipping and packaging?

Shipping and packaging are crucial aspects of ensuring your ceramics arrive safely and in pristine condition. Each piece is carefully wrapped and packaged using eco-friendly materials to minimize environmental impact. I use sturdy boxes and ample cushioning to protect against any potential damage during transit. Additionally, I offer shipping options with reliable carriers to ensure prompt delivery and provide tracking information so you can monitor your package's progress.

 

Can I return my piece or get a refund?

All sales are final!

In the sad case a piece arrives broken, click the contact link below and send me a picture of the piece. A replacement will then be sent to you in 2-3 weeks time, depending on turnaround time of the piece. This option is available only 4 days after the item was delivered.

Where do you ship to?

I currently ship to Australia, Canada, Indonesia, Japan, Malaysia, Mexico, New Zealand, Phillipines, Singapore, South Korea, Malaysia, UK & the USA!

For now, I will not be shipping to the EU due to recent changes. If your country is not listed here please reach out!

! ! PLEASE NOTE ! !

Custom fees may apply to international orders to receive your item in your country! The customer will be responsible for the custom fee.

 

*LittleOkieStudio is not responsible for stolen items*